Skip to main content
This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Previous Next
Subject: Send mail via other applications not working
Feedback Type: Problem
Product Area: Notes Client
Technical Area: Functionality
Platform: Citrix
Release: 8.5.3
Reproducible: Always

We recently updated to Lotus Notes 8.5.3. The client is running on multiple Windows Server 2008 R2 servers.

Since this update users are unable to send emails through other applications like Adobe Reader. When clicking on "Send to email" in the Adobe Reader application Lotus Notes will jump to the front but it will not open any new email with the PDF file attached resulting in a short error (something like 'There was en error trying to send the email") on the Adobe Reader application. The default mail client is as far as we can see still set to Lotus Notes.

Please advise.


Feedback number WEBB8XDKFB created by ~Richard Opgeromanakoi on 08/21/2012

Status: Closed
Comments: Resolved but not related to Lotus Notes application.

Send mail via other applications no... (~Richard Opgero... 21.Aug.12)
. . Updated one Citrix server to releas... (~Richard Opgero... 23.Aug.12)




Printer-friendly

Search this forum

Member Tools


RSS Feeds

 RSS feedsRSS
All forum posts RSS
All main topics RSS